Notices

  • Software Updates Now Available
    Software Updates Now Available

    Houghton Mifflin Harcourt (HMH) would like to announce new software updates for several products. The full list is here.

    These updates are available for free download to all customers running version 2.4. To download the updates, select your program(s), and click the Software Updates tab. 

  • Notice Regarding Local Servers
    Notice Regarding Local Servers

    Customers who run their SAM Suite installations on a locally-installed server may find their servers stop checking in with SAM Connect. This will affect class data publishing to SAM Central and Next Generation Dashboards as well as access to web-based programs such as Expert 21 and the Interactive Teaching System. If you find that your server is not checking in with SAM Connect, contact HMH Technical Support at 1-800-283-5974. 

  • Update to READ 180 Dashboards
    Update to READ 180 Dashboards

    As of January 13, 2016 the Low-Usage Alert, previously activated when students logged into READ 180 less than three times per week, was deactivated.  Usage data will remain, however it will no longer be visible in red or listed as an action item.  Teachers should use the Average Daily Use chart in the Data Snapshots to monitor student software usage.

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Common Solutions

Events & Trainings

  • Technical Webinar: May 17 at 1PM (EST)
    Technical Webinar: May 17 at 1PM (EST)

    Technical Coordinators and SAM administrators are invited to learn about features and fixes in version 2.4 of Education Technology programs.  Join the conversation with our software experts in a Q&A session.  This webinar is available to customers with an active Premium support Plan, Hosting Services, or Web Subscription programs.

  • How To Add a Student in SAM
    How To Add a Student in SAM

    • Watch this video for step-by-step instructions on adding a student in SAM.
    • Adding students in SAM will set up the roster so you can begin enrolling them in Scholastic technology programs.

  • How To Add a School in SAM
    How To Add a School in SAM

    • Watch this video for step-by-step instructions on adding a school in SAM.
    • Adding schools to SAM is a first step for administrators to get started with Scholastic technology programs.

  • How To Enroll Students in SAM
    How To Enroll Students in SAM

    • Watch this video for step-by-step instructions on enrolling your students in SAM.
    • Enrolling your students in SAM is the first step before they can use Scholastic technology programs.

Support

Our Premium Support Plan provides access to the Training Zone (TZ) and the READ 180 Interactive Teaching System.

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