Notices

  • New Software Updates Available
    New Software Updates Available

    New software updates are now available. To download the updates, select your program(s) and click the Software Updates tab.

  • Important Notice for SMI College & Career Users
    Important Notice for SMI College & Career Users

    SMI College & Career version v2.3 has been exhibiting display issues, specifically regarding graphics and answers rendering incorrectly. Scholastic is currently investigating this issue. For more information and pre-fix solutions, click here.

  • Large Districts Using Locally-Installed 32-Bit Windows-Based SAM Servers
    Large Districts Using Locally-Installed 32-Bit Windows-Based SAM Servers

    Districts running large Scholastic installations on locally-installed 32-bit Windows-based servers may find those servers are running out of memory and are unresponsive when using Scholastic programs. Scholastic strongly recommends running larger implementations with multiple products on 64-bit servers, but in the meantime these memory settings can be tuned for the specific customer installation. Contact Scholastic Technical Support at 1-800-283-5974 or using the Live Help feature at the Scholastic Education Product Support website for more information.

  • Districts Using Chromebooks with Scholastic Programs
    Districts Using Chromebooks with Scholastic Programs

    Scholastic programs will operate on Chromebooks that meet the following requirements.

    Learn More (PDF)

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Common Solutions

Events & Trainings

  • FREE Technical Webinar: November 5th at 1p.m. (ET)
    FREE Technical Webinar: November 5th at 1p.m. (ET)

    Learn about best practices, known software issues, and troubleshooting tips from Scholastic’s software experts. FREE for customers with an active Premium Support Plan, Scholastic Hosting Services, or Scholastic Web Subscription programs.

Support

Our Premium Support Plan provides access to the Training Zone (TZ) and the READ 180 Interactive Teaching System.

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