Notices

  • Notice for Next Generation Dashboard Users
    Notice for Next Generation Dashboard Users

    Some districts hosting program software in the HMH Data Center may experience issues with weekly data publishing to their Next Generation Dashboards.  The most recent publish date will be indicated under Server Status in the upper right corner of your dashboard.  We are working to resolve the issue as quickly as possible.  Please call our Helpdesk at 800.283.5974 for additional information.

  • Updates to Program Software
    Updates to Program Software

    Technology programs hosted in the HMH Data Center were updated to the latest version in phases between January 22nd and January 29th, 2016.  Click here for a complete list of features and fixes included in this release.

    Learn More (PDF)

  • Update to READ 180 Dashboards
    Update to READ 180 Dashboards

    As of January 13, 2016 the Low-Usage Alert, previously activated when students logged into READ 180 less than three times per week, was deactivated.  Usage data will remain, however it will no longer be visible in red or listed as an action item.  Teachers should use the Average Daily Use chart in the Data Snapshots to monitor student software usage.

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Common Solutions

Events & Trainings

  • Technical Webinar: February 16th at 1PM (EST)
    Technical Webinar: February 16th at 1PM (EST)

    Teachnical Coordinators and SAM administrators are invited to learn about features and fixes in version 2.4 of Education Technology programs.  Join the conversation with our software experts in a Q&A session.  This webinar is available to customers with an active Premium support Plan, Hosting Services, or Web Subscription programs.

  • How To Add a Student in SAM
    How To Add a Student in SAM

    • Watch this video for step-by-step instructions on adding a student in SAM.
    • Adding students in SAM will set up the roster so you can begin enrolling them in Scholastic technology programs.

  • How To Add a School in SAM
    How To Add a School in SAM

    • Watch this video for step-by-step instructions on adding a school in SAM.
    • Adding schools to SAM is a first step for administrators to get started with Scholastic technology programs.

  • How To Enroll Students in SAM
    How To Enroll Students in SAM

    • Watch this video for step-by-step instructions on enrolling your students in SAM.
    • Enrolling your students in SAM is the first step before they can use Scholastic technology programs.

Support

Our Premium Support Plan provides access to the Training Zone (TZ) and the READ 180 Interactive Teaching System.

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