CONTACT EDUCATION PRODUCT SUPPORT

Fill out the form below to email our technical experts and receive a detailed “how-to” response that you can print and save for future reference. If you have a non-technical question, call 1-877-234-READ and a Customer Service agent will be happy to assist you.

Product Support is a benefit offered as part of Scholastic’s Product Maintenance and Support Plans. If you do not have an active plan, please call Customer Service before completing this form.

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STILL NEED HELP?

  • Go to Live Help.
  • For technical issues, troubleshooting, or software usage support, please contact Product Support at
    1-800-283-5974 (Enterprise Edition) or
    1-800-927-0189 (v1.6 or earlier).
  • Big Day for PreK, Bookflix, Expert Space, and Grolier Online customers please call: 1-888-326-6546.
  • For technical issues or troubleshooting for Scholastic U, please call: 1-888-676-8525. For non-technical questions about Scholastic U, please contact Customer Service at 1-866-888-5392.
  • For questions related to licenses, sales, or Product Maintenance and Support Plans, please contact Customer Service at 1-877-234-READ (7323).