FREE MONTHLY TECHNICAL WEBINARs
NEW for customers with an active Premium Support Plan, Scholastic Hosting Services, or Scholastic Web Subscription programs. Learn about best practices, known software issues, and troubleshooting tips from Scholastic’s software experts. Upcoming webinars:
Wednesday, February 15, 4:00pm ET
To register, visit the Training Zone. Log in with your SAM username and password. (SAM server must be registered with SAM Connect.)
FAQs AND TROUBLESHOOTING TIPS
Click on the links below to get answers to the most frequently asked questions.
Top Enterprise Edition Software FAQs >>
FASTT MATH PRODUCT SUPPORT
Welcome to FASTT Math Enterprise Edition product support. Use the tabs below to access documentation and software updates. (FASTT Math version 1.2 users click here for support.)
Product Support
All users: Browse our knowledge base for frequently asked questions. (FAQs)
Users with active Product Support plans:
- Chat live online with a technical support representative.
- Call 1-800-283-5974 to speak with technical support representative.
- Contact us via email.
Our technical support team is available Monday - Friday from 7:00 AM - 8:00 PM EST.
Learn more about maximizing your technology investment with Scholastic's cost effective Product Support Plans. Receive technical support and access to the latest software updates.
Get Acrobat Reader
Click on the appropriate document to download.
| Title | Date | Version | Size | Pages | File Type | |
|---|---|---|---|---|---|---|
| Enterprise Edition and Next Generation v2.0 System Requirements & Tech Overview
Enterprise Edition and Next Generation v2.0 System Requirements & Tech Overview System requirements and technical information for all Enterprise Edition version 2.0 programs, including READ 180 Next Generation. |
11-04-11 | EE / NG 2.0 | 243KB | 8 | Download Now >> | |
| Scholastic Technical Implementation Guide
Technical Implementation Guide for Scholastic Achievement Manager A guide for administrators to planning, setting up, and running a district's or school's SAM installations. |
06-15-11 | EE v2.x/Next Generation | 1mb | 53 | Download Now >> | |
| Enterprise Edition Version 2.0.1 Release Notes
Enterprise Edition Version 2.0.1 Release Notes Release notes for Enterprise Edition version 2.0.1 |
08-01-11 | Enterprise Edition v2.0.1 | 122kb | 3 | Download Now >> | |
| Enterprise Edition Version 2.0 Release Notes
Enterprise Edition Version 2.0 Release Notes Release notes for Enterprise Edition version 2.0 |
05-16-11 | Enterprise Edition v2.0 | 157kb | 7 | Download Now >> | |
| Enterprise Edition Version 1.10.0 System Requirements and Technology Overview
Enterprise Edition Version 1.10.0 System Requirements and Technology Overview System requirements for SAM and all Enterprise Edition programs for servers and workstations. Also covers bandwidth requirements and deployment options. |
08-01-10 | Enterprise Edition v1.10.0 | 304kb | 17 | Download Now >> | |
| Enterprise Edition Version 1.10.2 Release Notes
Enterprise Edition Version 1.10.2 Release Notes Release notes for Enterprise Edition version 1.10.2. |
11-23-10 | Enterprise Edition v1.10.2 | 99kb | 1 | Download Now >> | |
| Enterprise Edition Version 1.10.1 Release Notes
Enterprise Edition Version 1.10.1 Release Notes Release notes for Enterprise Edition version 1.10.1. |
08-18-10 | Enterprise Edition v1.10.1 | 142kb | 4 | Download Now >> | |
| Enterprise Edition Version 1.10.0 Release Notes
Enterprise Edition Version 1.10.0 Release Notes Release notes for Enterprise Edition version 1.10.0. |
08-18-10 | Enterprise Edition v1.10.0 | 117kb | 3 | Download Now >> | |
| FASTT Math Recommended System Requirements
FASTT Math Recommended System Requirements Recommended minimum requirements for different levels of concurrent usage. |
12-10-08 | Enterprise Edition | 24kb | 2 | Download Now >> | |
| SAM Data Dictionary for Enterprise Edition v1.10
SAM Data Dictionary for Enterprise Edition v1.10 The Data Dictionary is a resource created to assist administrators using Enterprise Edition v1.10 with SAM roster imports and exports. |
08-01-10 | Enterprise Edition v1.10 | 268kb | 15 | XLS | Download Now >> |
| SAM Data Dictionary for Enterprise Edition
SAM Data Dictionary for Enterprise Edition The Data Dictionary is a resource created to assist administrators using Enterprise Edition v1.9 with SAM roster imports and exports. |
07-27-09 | Enterprise Edition v1.9 | 161kb | 11 | XLS | Download Now >> |
| SAM Data Dictionary for Enterprise Edition
SAM Data Dictionary for Enterprise Edition The Data Dictionary is a resource created to assist administrators using Enterprise Edition v1.8.1 with SAM roster imports and exports. |
07-27-09 | Enterprise Edition v1.8.1 | 111kb | 11 | XLS | Download Now >> |
| SAM Data Dictionary for Enterprise Edition
SAM Data Dictionary for Enterprise Edition The Data Dictionary is a resource created to assist administrators using FASTT MATH v1.7 with SAM roster imports and exports. |
06-10-08 | Enterprise Edition v1.7 | 94.5kb | 9 | XLS | Download Now >> |
| Scholastic Education Software Life Cycle Policy
Scholastic Education Software Life Cycle Policy Outlines Scholastic Education Group's End of Life Cycle Policy. |
05-03-06 | 24kb | 2 | Download Now >> |